Frequently asked questions
IS YOUR WOOL ETHICALLY SOURCED?
It is scoured (washed) using an environmentally-friendly, biodegradable detergent. The wool is then dried and dyed. The dyes comply with the strict EU regulations and garments made from the sliver can be certified under the Oeko-Tex Standard 100. This standard is the most widely known standard for certification of ecologically-safe clothing. (Detailed information can be found at www.oekotex.com). The fibre is then gently opened and conditioned. Carding machines align the fibres and remove any foreign matter. It is then gilled and combed.
HOW DO I CARE FOR MY PRODUCT?
DO YOU DO CUSTOM ORDERS?
Yes, if you would like to do a custom bag please email firstname.lastname@example.org with the subject CUSTOM ORDER. In the email please indicate what colours, design, and shape you would like. You will receive an email with a confirmation. Please note that custom orders can take up to two weeks to complete and ship.
WHERE ARE THE PRODUCTS MADE?
All products are handmade locally in Vancouver, BC.
CAN I GET TWO OF THE SAME ITEM?
Yes, please send in a custom order request with the name of the product you are wishing to order. Please note that due to each bag being handmade they will not look identical.
I’D PREFER TO SHOP IN-STORE, WHERE ARE YOUR PRODUCTS AVAILABLE?
We currently don't sell in stores but we do attend markets and craft fairs, please subscribe to our mailing list or follow us on instagram for more information.